Support
We're here to help.
For any question, bug report, or feedback about Oceanograph, email us and we'll get back to you, typically within two business days:
Frequently asked
Which devices does Oceanograph work on?
The in-water dive computer requires Apple Watch Ultra (any generation), which has the depth and water-temperature sensors certified to 40 meters. The logbook, planner, and other tools run on iPhone. Some features require the water-submersion capability granted by Apple.
Is Oceanograph a replacement for my dive computer?
No. Oceanograph is a precision instrument for certified divers, but you should never rely on any single device. Always carry a redundant, independent dive computer or tables, and dive within your training. See the Terms for the full safety notice.
How is my data handled?
Your dives, health, and location data stay on your devices and in your own private iCloud. We run no servers and use no advertising or tracking. See the Privacy Policy.
How do purchases and subscriptions work?
Oceanograph Pro is available as a one-time purchase or an auto-renewing subscription through Apple's in-app purchase. Manage or cancel a subscription in your Apple Account settings. Refunds are handled by Apple.
How do I restore a purchase?
Open the app, go to the Pro tab, and tap Restore purchases.